Insurance

Claims Automation Platform

Built an intelligent claims processing platform that uses AI to automatically extract, validate, and process claims documents, reducing processing time from weeks to hours.

80%

Faster Processing

95%

Accuracy Rate

$50M

Annual Savings

4.8/5

Customer Rating

Overview

A global insurance provider was drowning in paper-based claims. With over 500,000 claims processed annually, the manual review process was slow, error-prone, and expensive. Customer satisfaction was declining as claim resolution times stretched to weeks.

The Challenges

1.Average claim processing time of 3+ weeks

2.25% error rate in manual data entry

3.High customer complaint volume

4.Inability to scale during peak claim periods

5.Rising operational costs year-over-year

Our Approach

We built an AI-first platform that combines computer vision, natural language processing, and machine learning to automate the entire claims journey—from document intake to payment processing.

Developed intelligent document extraction using computer vision

Built fraud detection models using machine learning

Created mobile app for easy claim submission

Implemented automated decision engine for routine claims

Designed human-in-the-loop workflow for complex cases

Technology Stack

JavaPython.NETNode.jsReactAngularTypeScriptGo

The Results

The platform now processes 80% of claims automatically within 24 hours, with a 95% accuracy rate. Customer satisfaction improved dramatically, and the company saved $50M in operational costs annually.

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